NAMRIA | The Central Mapping Agency of the Government of the Philippines

Internal Client Services (Simple)

NAMRIA utilizes a 24/7 web-based information system called the Internal Client Request Management System (ICRMS) to facilitate requests between delivery units or offices. The client only needs one step to start off the request, and the system will automatically send notifications at each step of the processing unit actions. The requestor will be notified once the request has been received, approved, processed, and delivered.

Below is the list of records, documents, outputs, and services that can be requested through the ICRMS.

PRODUCTS AND RESPONSIBLE UNIT

	PRODUCTS	RESPONSIBLE UNIT
	Service Records	Administrative Division – Human Resource Management Section
	Certificate of Employment	Administrative Division – Human Resource Management Section
	Certificate of Actual Duties and Responsibilities	Administrative Division – Human Resource Management Section
	Certificate of No Pending Administrative Cases	Administrative Division – Human Resource Management Section
	Summary of Leave Credits/Balances	Administrative Division – Human Resource Management Section
	Request for New ID	Administrative Division – Human Resource Management Section
	Photo/Video coverage	Geospatial Information Services Division
	Copy of digital photos	Geospatial Information Services Division
	Copy of video clips	Geospatial Information Services Division
	Announcements	Geospatial Information Services Division
	Notices/Advisories	Geospatial Information Services Division
	Updates	Geospatial Information Services Division
	Announcements	Geospatial System Development Division
	Notices/Advisories	Geospatial System Development Division
	Updates	Geospatial System Development Division
	Buildings	Engineering Services Division
	Facilities	Engineering Services Division
	Equipment	Engineering Services Division
	Property Acknowledgement Receipt	Administrative Division- Property and Supply Management Section
	Inventory Custodian Slip (ICS)	Administrative Division- Property and Supply Management Section
	Quality Manual	Overall Document Controller
	Quality Management Operations Manual	Overall Document Controller
	Forms	Overall Document Controller
	Travel Order	Administrative Division - Records Management Section
	Special Orders	Administrative Division - Records Management Section
	Memorandum Circular	Administrative Division - Records Management Section
	Memorandum Order	Administrative Division - Records Management Section
	Administrative Order	Administrative Division - Records Management Section
	Policies	Policy and Planning Division
	Guidelines	Policy and Planning Division
	Project-related documents	Policy and Planning Division

PROCEDURE

	CLIENT STEP	AGENCY ACTION	FEE	TIME	RESPONSIBLE UNIT
01	Submit authorized request with requirements, if any	Receive request	None	5 min	Receiving Personnel
		Approve request		1 day	Approving Officer
		Process request		1 day	Processing Personnel
		Deliver request		5 min	Processing Personnel
02	Validate and accept delivery of request	System automatically closes the transaction after 3 days		4 hours	Not Applicable
	TOTAL PROCESSING TIME:			2 days, 4 hours, 10 minutes

PRINTED PRODUCT	UNIT	FEE
Administrative Map	sheet	200.00
Bajo de Masinloc	book	1,200.00
Nautical Chart (black and white)	sheet	450.00
Nautical Chart (colored)	sheet	600.00
Philippine Coast Pilot (7th Ed)	book/CD	2,000.00
Philippine List of Lights	book	400.00
Relief Map of the Philippines	sheet	300.00
Tide and Current Table	book	480.00
Topographic Map (all scales)	sheet	120.00